All face-to-face consultations with a doctor are for 10 minutes and are by appointment only. You can express a preference for the doctor of your choice, and every effort will be made to offer you such an appointment as soon as possible.
The doctor will generally be able to deal with one problem in one appointment. It can sometimes take longer than the allocated 10 minutes for the doctor to properly work out what is wrong and it is important not to rush this so that nothing is missed.
Unfortunately we cannot allocate longer appointments as this would mean reducing the number we are able to offer and due to patient demand, this is just not possible.
If you do have multiple problems the GP will help you prioritise them and may need to ask you to make another appointment for the less urgent issues.
There may be times when you would find it more convenient to seek advice from the doctor over the telephone. The receptionist will arrange for the doctor to phone you back if appropriate.
In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Our nurses are qualified to deal with many conditions and you may be seen more quickly.
If you are unable to keep an appointment for any reason, please telephone the practice to cancel as soon as possible so that the appointment slot can be offered to someone else.